All items orded by TM Branding will be shipped from our location at 3 Napier Court, Unit 9, On. Canada. All shipping costs are understood to be the responibility of the client from the TM Branding to the clients location. TM Branding assumes nil responsibility for any and all product orders once in the possession of the shipper. Any delivery issues are to be addressed with shipper once in the shippers possession and a tracking number has been provided.